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FAQ

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Frequently Asked Questions

If you have any questions, please feel free to ask us, or find answers below

  • Q. How soon can we get a reply after we send you an inquiry?

    We will reply within 12 hours after receiving the inquiry on working days.
  • Q. Are you a direct manufacturer or a trading company?

    We are a direct sales manufacturer
  • Q. What products can you provide?

    We mainly produce paper products such as color boxes, color boxes, and non-slip paper pads.
  • Q. Can you make customized products?

    Yes, we can make customized products. We develop and produce products based on drawings or samples provided by customers.
  • Q. How does your company guarantee product quality?

    Each process has a corresponding quality inspector to check, and strive to be responsible for the product with the most rigorous attitude.
  • Q. What is the payment method?

    When quoting, we will confirm the transaction method with you, FOB or other methods can be discussed. When mass production, we usually pay 30% advance payment first, and then pay the balance after seeing the bill of lading. The payment method is mostly T/T.
  • Q. How are the goods delivered to customers?

    Usually we ship by sea, because we are in Jiaxing, which is close to Shanghai, and it is very convenient to export by sea.
  • Q. Where are your goods mainly exported to?

    Our products are mainly exported to France, Japan, Spain, the Netherlands, Australia and other countries.

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